A couple of years ago our team invested in attending two
Myers-Briggs workshops to help us identify our work preferences and develop our
work relationships.
Some people question how an introvert (like me) can
possibly be an effective tour guide or trainer. I think the answer lies partly
in the “F”, those with preferences for feeling base their decisions on values,
empathy, mercy and harmony. We tend to be helpful, caring and very aware of the
needs of others. The other part of the answer is the coping and management strategies
we put in place.
I love being in a training environment with people who want
to learn, I’m excited and invigorated, but by the end of the day I’m drained
and exhausted and love nothing more than a quiet night in. For me, tour guiding
and training are both acting. The “I” in me gets up in the morning and puts on
my costume and away I go. My confidence is grounded in my subject matter
knowledge and previous experience. The “F” in me loves to get alongside people
and help them to see, understand and apply what they are learning – and rejoices
on the inside.
So some of my strategies:
- Preparation, preparation, preparation.
- Wear comfortable clothing and shoes – I don’t want to be worrying about what I’m revealing when I bend, lift or squat.
- “Throw the monkey” – early in the training, get the monkey off my back by asking questions and getting learners actively involved. That gets the focus off me.
- Create engaging activities that make learning fun.
- Make it personal – find out as much as possible about the learners before, or as quickly as possible, and customise activities to their situation or environment.
- Relax – for me that means a coffee on the desk and an unobtrusive piece of Blu-Tack in my hand to fidget with.
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